Frequently Asked Questions
Here are most commonly asked questions from our clients.
About Posheena
Posheena is an online costume store specializing in kids costumes, character costumes, school event costumes, cultural dresses, animal costumes, superhero costumes, fantasy costumes, mascots and customized costumes for children and adults in Pakistan and worldwide.
Posheena is based in Pakistan and serves customers both locally and internationally through its online store.
Posheena offers:
- Kids costumes
- Adults Costumes
- School event costumes
- Historical character costumes
- Storybook character costumes
- Superhero costumes
- Animal costumes
- Cultural costumes
- Customized costumes
- Fancy dress costumes
You can contact Posheena via:
- Website: www.posheena.com
- WhatsApp: 0311-9131762
- Social media channels
Yes, Posheena is active on social media and Google Business Profile. Follow our official social media pages for new arrivals, costume ideas, and special offers. You can also find us on Google, read customer reviews, and share your experience with Posheena.
Costume Ordering FAQs
You can place your order directly through our website or via WhatsApp. Simply select your desired costume and submit your order request. Once received, our team will contact you on WhatsApp to discuss your requirements, confirm sizing, customization details (if applicable), and finalize the order before processing.
Yes. Orders can also be placed via WhatsApp at 0311-9131762.
Yes. Posheena accepts bulk and multiple costume orders.
Yes. Discounts may be available for schools, academies, event organizers, and bulk purchases.
Contact Posheena directly to check availability and reservation options.
Customized Costume FAQs
Yes. Posheena specializes in customized costumes based on customer requirements.
Send a reference image through WhatsApp or email, and the Posheena team will provide a quote.
Yes. Posheena can create costumes based on customer-provided reference images.
Production times vary depending on complexity, quantity, and material requirements.
Yes. Customized costumes are available for both children and adults.
Kids Costume FAQs
Posheena offers costumes for:
- Toddlers
- Preschool children
- School-going children
- Teenagers
- Adults
Yes. Many costumes are specifically designed for:
- School functions
- Annual days
- Fancy dress competitions
- Independence Day events
- Cultural programs
- Plays
- Performances
Popular categories include:
- Superhero costumes
- Animal costumes
- Prince Costumes
- Princess costumes
- Cartoon character costumes
- Historical character costumes
- Cultural Costumes
- Professions Costumes
Yes. Comfort and wearability are prioritized during production.
Sizing FAQs
Use the size chart provided on website or provide measurement to Posheena on Whatsapp
Yes. Custom measurements can be submitted on
whatsapp for customized costumes.
Typically:
- Shoulder to ankle length for Jumpsuits
- Chest
- Waist
- Hip
- Shoulder
- Sleeve length
- Head Circumference
.
Contact Posheena for alteration options depending on the costume type.
Shipping FAQs
Delivery times vary by location but generally range from same day to 2– 5 business days.
International delivery depends on destination country and shipping method.
Yes. Tracking details are provided when available.
Courier partners vary based on location and shipping requirements.
Rush orders may be available depending on production schedules and available delivery options.
School Costumes FAQs
Yes. Posheena regularly supplies costumes for schools across Pakistan and internationally.
Yes. Schools can place large quantity orders.
Yes. Educational costume categories include:
- Scientists
- National heroes
- Historical figures
- Community helpers
- Cultural characters
Yes. Posheena can create costumes for specific school themes and productions.
Character Costumes FAQs
Yes. Posheena offers a wide range of superhero-inspired costumes.
Yes. Various princess-inspired costumes are available.
Yes. Posheena creates costumes inspired by popular movies, cartoons, and stories.
Yes. Custom requests are welcome. We will customize it if readily not available.
Animal Costumes FAQs
Posheena is capable to customize many animal costumes. Popular options include:
- Lion
- Tiger
- Sheep
- Cow
- Rabbit
- Elephant
- Monkey
- Panda
- Zebra
- Bird costumes
- Mouse
Yes. Animal costumes are among the most popular choices for school events.
Yes. Colors, sizes, and features can often be customized.
International Customers FAQs
Yes. Posheena serves customers worldwide.
Yes. Customized costume services are available internationally.
Import duties depend on your country’s regulations.
Tracking availability depends on the shipping service selected.
Payments FAQs
Available payment methods may include:
- Bank Transfer
- EasyPaisa
- JazzCash
- Cash
- Cash on Delivery (where applicable)
Yes advance payment is required to proceed the order.
Yes. Invoices can be provided upon request.
Return & Exchanges FAQs
Return eligibility depends on the product type and condition.
Customized costumes are typically non-refundable due to their personalized nature.
Contact Posheena immediately for assistance.
Report any issues upon receiving the package.